Blog list ...

Maximise your personal presence: a word in your ear

Ever heard of Professor Mehrabian? Some of us may have been on courses that mention his work. Mehrabian's research shows that 55 percent of our communication is visual - our facial expressions, 38 percent our tone and only 7 percent connected to the words we speak. Mehrabian was as much talking about consistency and congruence of message as he was outlining impact of style. Our need for great visual impact along with positive tone is often used as the base for building up our stage presence in the workplace, and why not? Work on these factors is bound to bring benefit.

For the moment though, I would like to focus on the 'words' element.

read more

Great networking skills - for the time we need them

'It’s not what you know it’s who you know.'

I first heard that phrase from my Nan. I had no idea what it meant as I was under 10 years old, and I don’t think she knew what she meant either. But it does roll sweetly off the tongue, doesn’t it?

I recently put a little mind experiment to a group of middle managers in a service industry. Scenario 1, you know the client a little because you mail monthly reports and he/she meets with you once a quarter and you discuss how it is all going. Scenario 2, you know the client well because he/she talks to you weekly and you send a couple of your team to their office monthly as well as going yourself at every 3 or 4  weeks.

read more

How to maximise your stage presence: physicality

Do you bite your thumb at us, sir?” (Abraham)

‘Whoops! Sorry “I do bite my thumb, sir”… but it’s just a habit of mine, when I’m thinking!’ (Sampson)

As I’m pondering over a production plan this morning I am biting my nails. Why?! Anyone watching me would assume I’m either stressed or bored, right? And I’m not. I’m merely concentrating and thinking. It’s my thinking habit!

Many of us develop little habits over time that we may not be aware of.  It’s human nature. Some of us may unconsciously bite our nails when listening on the phone. We may clasp our hands together in a team briefing. Perhaps we constantly clear our throat before we speak in meetings. Maybe we frequently sniff even when we have no cold.

read more

Making blended learning work

Much has been made in recent times of the need to provide blended learning solutions. The 'good old days' of simply moving a group of managers off to a hotel for a couple of weeks and so ticking the box for training, seem to be thankfully past. The message of 'blended' is appropriateness and cost effectiveness, and that is a definite step in the right direction.

But what does an effective true blended learning solution actually look like? For many businesses it is perhaps a case of a pre-course questionnaire followed by a classroom session, or perhaps a pre or post-course e-learning module. That is a good start, but a true blended approach can be very powerful. However, it needs a little thinking through.

read more