Blog list ...

Learning how to negotiate effectively

“Everything is negotiable. Whether or not the negotiation is easy is another thing”. Carrie Fisher.

The hardest thing about negotiation, in my personal opinion, is maintaining the ongoing discipline of imagining how the other side sees things.

How many times have you ended up in an argument or dispute only to later find that the other side actually did have a good point? Maybe you couldn’t process this at the time because you were against the clock, because it was poorly explained, or because you just didn’t like each other. Whatever the reason, a deal was not done when it could have been. Like you, I have been there many times regretting that more wasn’t done in the deal when it could have been. Richard Holbrooke records how WW1 started because of a botched negotiation. It needn’t have happened. Quite a sobering thought.

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Stress management in the workplace

 The BMJ (British Medical Journal) document  ‘Occupational and Environmental Medicine”  indicates that stress arises from situations “that are unpredictable or uncontrollable, uncertain, ambiguous or unfamiliar, or involving conflict, loss or performance expectation”.  

We have certainly all had that feeling at one time or another, the sense of loss of control, things running away from us. What can we do about it?

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How to establish good team climate...

We know we can’t control the emotional state of others but we can definitely influence them by creating the right thinking environment and developing our own leadership behaviours in support.  We have already looked at how, as leaders, we can create generative thinking by designing the best climate for thinking in the team. But leading a great team event is a particularly strong challenge. Leaders also need to look at themselves and consider whether they behave in the best possible way to create a positive climate in the team. 

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Key elements to successful team events

A friend of mine once told me that “people only change behaviour when they win” and I do believe there is truth in that.  It is so easy to give up trying something new if at first you don’t succeed.  Neuroscience tells us that it take 10,000 practices to form a new habit, allowing the old habit to slowly die.  So how can positive change work in groups where each person has to believe they can win before committing to change? Each person will have their own fears and insecurities and will potentially avoid changing the way they do things, so galvanising a group becomes more difficult. The leader’s role and their role modelling are pivotal to changing a group’s thinking and attitude.

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How to run great team events

We have all had that Eureka moment when running team events, that moment when they ‘get it’. It’s a brilliant feeling for the person running the event, at that moment in time we see the energies fuse and the participants serious about making the event a success. It’s a great thing to experience.

Events are sometimes held for ‘team building’ reasons, which is really all about enabling people to feel comfortable with each other. The best events in my opinion though, are those which have a clear purpose and targeted output. In other words, the team builds a solution to something which gives a direct benefit to the business.

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Happy New Year ... from all of us at Goodfoot

We are really looking forward to working with you in 2019!

Our focus in this coming year is on delivering a clear ROI for the training we deliver with you. Check out our approach by clicking here.

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A fun Xmas message ... from all of us at Goodfoot

We would like to thank you for a great 2018, many challenges and many achievements. It has been great working with you, the relationships we have formed this year have made work a real pleasure...

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How to manage millennials - communication

When managers look at their younger subordinates, they should be thinking “how can I get the best from these people?”

Unsurprisingly, as with all staff, effective communication will play a key role. Research by Neuro-Insight discovered that both genders in the millennial age group found a female digitised voice more compelling that its male equivalent. Estate Agents Hamptons has recently reported a record number of Londoners selling up & heading north. So it seems that the key to effective communication is to have a digitised female voice assistant talking to millennials with a northern accent!

Failing that we need to identify the triggers which resonate with millennials and then use them effectively. Known affectionately as the “anxious generation” (Vogue 2018), this generation more than previous generations look for affirmation of their actions.

When communicating with any individual the starting point should be “what do we want this person to think, feel, do and/or know as result of this communication?” To achieve this, effective communication is about the right communication channel at the right time in the right way with the right message. 

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Is your PDR system engaging and motivating?

Annie Ives talks to a Learning & Development global leader within the pharmaceutical sector about successful PDR implementation:

What were the biggest challenges you previously had with pdr's?
"In general, it is a challenge for most businesses to have 100% buy-in towards the value of participating in PDRs. The internal argument was often around the fact that they are not pay related and there is no benefit to doing them".

The L&D business partner confirmed that within their organisation, the negativity towards the process at all levels could be grouped into to three main area:

1. It does not feel beneficial to me as I often do not get the training I would ideally like.

2. I don't feel empowered by my manager so before I even have the conversation, I know it will just be a tick box exercise.

3. I don't get the financial reward I feel I deserve so it's hard to be motivated when I know even if I achieve all my objectives, it won't make any difference!

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